Mail merge: send personalised letters

Easily submit your mail merge letters online. Pingen takes care of printing and postal delivery via Deutsche Post or DHL.

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Print and delivery from 0,86 € per letter

Why send mail merge letters with Pingen?

Fully automated sending

Pingen takes care of the whole process – from professional printing to reliable delivery via Deutsche Post.

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Mail merge letter document

No minimum volume

Whether you need to send a mail merge with a handful or thousands of letters, Pingen requires no minimum mailing volume.

Per-letter pricing

You only pay for what you send with clear and predictable pricing based on mailing volume, print options and delivery speed.

True online experience

Use our WebApp to submit your letters online, receive detailed information about your mailing in real time and manage return mail.

How to create a mail merge letter?

Use our free Mail Merge Letter Generator for the quickest way. Upload your document and recipient list to auto-generate your personalised letters or check our guides for Word, InDesign, Pages and Google Docs.

Open Mail-Merge-Letter-Generator

How to send a mail merge letter by post?

With Pingen, just upload your mail merge PDF, set your printing and shipping preferences and send. Pingen takes care of the rest by printing, packaging and sending your personalised letters worldwide.

Send mail merge letters, the Pingen way.

Personalised letter with software icons PDF splitting feature automatically separates letters into individual files Pingen interface elements for uploading and sending personalised letters online

1. Create mail merges with your software

Create your mail merge using popular software like Microsoft Word, InDesign, Apple Pages, Google Docs or our free Mail Merge Letter Generator. Simply transfer your mail merge as a continuous PDF to Pingen.

2. Have your PDF split automatically

Say goodbye to manual splitting! Pingen automatically divides your continuous PDFs into individual letters – based on page count or a custom separator of your choice.

3. Submit your mail merge online

Send your personalised letters conveniently online with just a few clicks. Choose color or greyscale printing, single- or double-sided printing and select the appropriate postal rate for your needs.

Reliable delivery via Deutsche Post

To ensure your letters stand out, they are locally printed in a professional facility and delivered at preferred rates. Whether via Deutsche Post or DHL, your letters are handled with maximum impact and efficiency.

Explore send options
Pingen WebApp send overview with delivery partner logos including local post
Interface of Pingen displaying real-time letter tracking information for outgoing mail

Follow your mail merge letters via real time tracking

With Pingen’s detailed and real time tracking information for each single letter, you easily see which letters are being processed, have been sent or could not be delivered by the post.

More about tracking

Monitor and optimise your address quality

Track your address quality with insightful statistics. If a letter is undeliverable, it is flagged in the Pingen WebApp and reflected in your mailing quality report. This helps you monitor address accuracy and take action when needed.

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Shipping and address quality statistics displayed in the Pingen WebApp dashboard

Enjoy the benefits of Pingen

Online WebApp

Our intuitive WebApp makes sending and managing post a breeze.

As effortless as email

With Pingen, sending letters is as fast and easy as sending emails.

Printing network

Letters are printed close to the recipient for fast and cost-effective delivery.

Privacy first

We ensure secure data processing and offer full control over data retention.

Main dashboard of the Pingen WebApp
Sandro Kunz CEO of Pingen

“At Pingen, we’ve streamlined the mail merge process, automating everything from document creation to delivery. This allows businesses to send high-quality letters at scale without the hassle of manual steps.”

Sandro Kunz, co-founder and CEO of Pingen

FAQ

What is a mail merge?

A mail merge allows you to create personalized letters for multiple recipients using the same basic content. Details such as the recipient's name, address or salutation can be customized for each letter. With Pingen, the completed mail merge can be uploaded digitally and automatically processed for postal delivery. Letters to recipients in Germany are printed locally and delivered by Deutsche Post.

What are mail merge letters used for?

Mail merge letters are ideal for efficiently sending personalized communications to large groups of recipients, such as customer updates and important notices, invitations to events or annual general meetings (AGMs), and fundraising appeals. They make it possible to reach large audiences by post while keeping each letter personalized - both in Germany and internationally.

How do I send mail merge letters with Pingen?

Simply upload your mail merge as a PDF to the Pingen WebApp, where it is automatically split into individual letters and validated for postal delivery. Pingen then handles printing, inserting and forwarding to the post. Letters to recipients in Germany are printed locally and delivered by Deutsche Post.

How much does it cost to send mail merge letters?

Mail merge letters within Germany can be sent with Pingen from just 0,86 € per letter. The price depends on the number of pages and the selected printing and mailing options. With Pingen, you only pay for letters that are actually sent.

Which mailing options are available?

For mail merge letters to recipients in Germajny, Pingen offers Standardbrief Economy and Einschreiben Einwurf, allowing you to choose the appropriate option based on the desired delivery speed. Mail merge letters can also be sent internationally, with mailing options and local postal providers varying by destination country.

How long does mail merge delivery take?

Delivery times within Germany depend on the selected mailing option. Standardbrief and Einschreiben Einfach are generally delivered on the next business day, while Economy often takes 2–3 business days. Mailings submitted before the daily Cut-Off are printed and handed over to Deutsche Post by Pingen on the same business day.

What are the address requirements for mail merge letters?

Each letter must contain a complete and correctly formatted recipient address. For recipients in Germany, this should include the recipient or company name, street and house number as well as postal code and city. The address must be left-aligned, clearly legible and contain no blank lines within the address block. Before sending, Pingen also checks recipient addresses against various requirements of Deutsche Post. Learn more

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