Undeliverable letters create extra work and costs. With Pingen's automatic returns processing, undeliverable letters are processed efficiently and digitally.
If a letter cannot be delivered to the specified address, the returned letter is automatically recorded and destroyed unopened. Pingen then receives all important information from Deutsche Post and informs you via email and Webhook about the reason for the return. In addition, detailed overviews and comprehensive statistics are available in the Pingen App for further analysis.
Pingen sends all letters to Germany automatically via Deutsche Post’s PREMIUMADRESS.
If a recipient has moved and submitted a forwarding order, letters are automatically redirected to the new address thanks to PREMIUMADRESS. Optionally, Pingen can be configured to automatically provide you with the new address for 1,25 €.
A high undeliverability rate creates unnecessary costs. Using the statistics on shipping quality and costs, you get an overview of your address quality in Pingen so you can optimise your address data if necessary. For a detailed analysis, the statistics can also be filtered for specific countries or time periods.
Detailed letter tracking allows you to always know the exact status and location of every letter.
Send letters at the most attractive prices. No minimum quantities or contract commitments!
Pingen’s powerful letter API extends software solutions with digital letter-mailing capabilities.
Experience how easy and convenient it is to handle letter-mailing via Pingen – with digital return-mail handling and no minimum quantities or contractual obligations.